Shipping policy

Delivery Information

Shipping costs are determined based on the total weight of your package. We ship all packages from the United States of America.

Please allow up to 2 business days for order processing. Orders received after 1 pm EST will be processed on the following business day. Shipping times vary depending on the destination but typically range from 3 to 5 business days after processing.

Please be aware that shipments containing a diffuser will require a signature upon delivery. Ensure that someone is available to accept the package.

Customs, Taxes, and Duties

Any applicable customs fees, taxes, and duties are the sole responsibility of the customer. Custom regulations mandate that we declare the value of your order directly on the package. The release of your package is subject to the discretion of customs agents. Please note that, in rare instances, customs agents may cause delays in the delivery of certain packages.

Currency Conversion

All prices displayed on our website are in US Dollars and will be charged in US Dollars. The exact exchange rate applied to your credit card transaction is determined by your card-issuing bank, but it typically closely aligns with prevailing exchange rates.